Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alexandria Cosgrove

Alexandria Cosgrove

February 26, 2026

5  out of  5
rating by Alexandria Cosgrove
"This office is the best. Everyone here is extremely helpful and knowledgeable!"
We responded:
"Hi Alexandria, Thank you for the awesome feedback. We are happy to read that our team has been able to provide exceptional service for you. As always, our team is looking forward to your next visit. Hope you visit us again soon!"
Profile photo of Caleb Dudas

Caleb Dudas

February 26, 2026

5  out of  5
rating by Caleb Dudas
"This office consistently meets my needs and does so in a professional, efficient, and friendly manner. This team genuinely cares about the experience that you have and in my case took every measure possible to ensure that I was satisfied, far beyond what my previous providers were interested in delivering. I would like to also give a special shout out to Jacob Hoerner who has managed my account for multiple years. He is always ready and able to assist with whatever complex needs I throw at him. Could not recommend more."
We responded:
"Caleb, Thanks for choosing us and leaving such a great review! We are happy to read that our team has been able to provide exceptional service for you. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Hope you visit us again soon!"
Profile photo of Pete Sanchez

Pete Sanchez

February 26, 2026

5  out of  5
rating by Pete Sanchez
"Talking with Jacob Hoerner was a pleasant experience. He was kind and informative and made me feel confident that I was making the correct choice. I will definitely be recommending friends and family. Top Notch Service!!!"
Profile photo of Hunter Migotti

Hunter Migotti

February 26, 2026

5  out of  5
rating by Hunter Migotti
"Could not have asked for better service! The whole process was quick and easy and the agent provided me with all the information I needed. Highly recommend"
We responded:
"Thank you for the amazing review, Hunter! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Cam Brown

Cam Brown

February 23, 2026

5  out of  5
rating by Cam Brown
"The absolute best insurance agent in Maricopa county! Had bounced around previously between Progressive and GEICO but have found the best service here with Bruce and State Farm. He and his dream team including Jacob, Martha, and Jodi are so friendly, honest, and quick to get back to me whenever I need something. On top of just my home and auto, Jacob also got me set up on a life policy, helping give financial protection to my loved ones. Couldn’t be more impressed with this agency!"
We responded:
"Hey Cam, We are grateful and appreciate the time you took to leave your review. We value your feedback and look forward to seeing you again soon! We'll be sure to share your experience with the rest of our team members as inspiration! We're here for you anytime!"
Profile photo of Taylor Hall

Taylor Hall

February 23, 2026

5  out of  5
rating by Taylor Hall
"I just purchased my first truck and I didn’t even to think to put insurance in my budget. Bruce helped me get a cheap insurance plan while also having great coverage for my vehicle. I usually don’t like working with insurance people but he made it quick and easy for me. Definitely recommend these guys."
We responded:
"Greetings Taylor, Thank you for the awesome feedback. We're thrilled that you had a great experience at our location. Our goal will always be to provide the best experience and we love knowing yours was no different. It was a pleasure to serve you."
Profile photo of Joseph Marsit

Joseph Marsit

February 19, 2026

5  out of  5
rating by Joseph Marsit
"Had an amazing experience with this company with renters insurance while i rented a place in tempe. Mr. Hoerner helped us out tremendously and made our lives easy and worry free, I would highly recommend using them for renters insurance!"
We responded:
"Thank you for the amazing review, Joseph! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Tanner Jewell

Tanner Jewell

February 19, 2026

5  out of  5
rating by Tanner Jewell
"Jacob Hoerner is an exceptional employee. He was very professional and went above and beyond for us."
We responded:
" Tanner, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Bruce Hoerner’s Team!"
Profile photo of Holdyn Breck

Holdyn Breck

February 18, 2026

5  out of  5
rating by Holdyn Breck
"Jake from Bruce Hoerner State Farn is the man"
We responded:
"Hello Holdyn, Thanks so much for taking the time to share your positive experience! We are happy to read that our team has been able to provide exceptional service for you. We're always happy to assist so don't hesitate to reach out to us if you need anything. We're here for you anytime!"
Profile photo of Adam Azzam

Adam Azzam

February 18, 2026

5  out of  5
rating by Adam Azzam
"If you need insurance, you should not go anywhere else. One stop shop, seamless process. Jacob “Jake” helped me out tremendously. Got me the best prices."
We responded:
"Thank you for the amazing review, Adam! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of omar duarte

omar duarte

February 11, 2026

5  out of  5
rating by omar duarte
"JACOB HAS BEEN VERY VERY!! PROFESSIONAL DOES NOT WASTE TIME !! HIGHLY RECOMENDED AGENT !! KEEP UP THE GREAT WORK !!"
We responded:
"Wow, thank you for the 5-star review, Omar! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of Deanna Longtin

Deanna Longtin

February 4, 2026

1  out of  5
rating by Deanna Longtin
"Worst experience ever and I have had plenty of experience with business insurance companies, coming from a farming and extensive small business background since I was 17. Martha is completely unprofessional and does not take care of business as instructed. Bruce is non-existent in any matters and failed to ever reach out to me regarding our continual dissatisfaction as a client. And after disputing a $216.00 charge, they sent it to collections. Therefore, I hope this review is worth more than that to someone who is undecided about insurance. There are plenty of other offices to go to."
We responded:
"Thank you for your feedback, Deanna. We apologize for any inconvenience you may have encountered with us here at State Farm Agent Bruce Hoerner’s Team. It is our utmost priority to provide exceptional insurance service, and we are terribly disappointed that we did not meet your expectations. "
Profile photo of Kathie Mitchell

Kathie Mitchell

September 5, 2025

5  out of  5
rating by Kathie Mitchell
"I have been a customer of Bruce Hoerner for many years. Whenever I have a need to use my policy, Jody and Martha in the office are simply amazing in taking care of my needs. They are so knowledgable about my coverage and are so polite in getting my problem taken care of."
We responded:
"Thank you for reviewing our State Farm office Kathie! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Gavin Lintz

Gavin Lintz

July 22, 2025

5  out of  5
rating by Gavin Lintz
"Jacob Hoerner is an amazing agent who was able to get me coverage and answered all my questions. Highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Matt Simpson

Matt Simpson

February 28, 2025

5  out of  5
rating by Matt Simpson
"Best agent in town...ive had several over the years ..but Bruce and his team are the best."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Michael Schwarzwalder

Michael Schwarzwalder

January 23, 2025

5  out of  5
rating by Michael Schwarzwalder
"Wow! Bruce Hoerner and his team are the best people i have worked with in my 40 years of home and auto insurance. Promise look no further! Recommend to family and friends."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Scott Pettit (scooter1991)

Scott Pettit (scooter1991)

November 15, 2024

5  out of  5
rating by Scott Pettit (scooter1991)
"Martha and Jodi both did an excellent job of helping me getting my insurance switched over to something more affordable and more suited for me. With Martha going out of her way of doing research and going above and beyond to insure my vehicle. I truly appreciate it!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Jesse Anderson

Jesse Anderson

May 11, 2024

5  out of  5
rating by Jesse Anderson
"Bruce and his Staff are top notch .. always friendly and extremely helpful.. highly recommend 🤌"
Profile photo of Janet Pucik

Janet Pucik

January 23, 2024

5  out of  5
rating by Janet Pucik
"The Best. I love my State Farm. Always the best service. Martha is Awesome 😎"
Profile photo of Antonio Vela

Antonio Vela

December 18, 2023

5  out of  5
rating by Antonio Vela
"Excellent people, great customer service"
Profile photo of Lee Danzer

Lee Danzer

August 31, 2023

5  out of  5
rating by Lee Danzer
"Great experience so far"
Profile photo of Alex Briones

Alex Briones

July 7, 2023

5  out of  5
rating by Alex Briones
"Jake H from this State Farm branch was absolutely amazing in assisting me with my renters insurance. Despite not visiting the branch in-person, Jake's exceptional knowledge and responsiveness made the entire process incredibly smooth. He patiently addressed all my inquiries, provided clear explanations, and tailored a policy that perfectly matched my needs and budget. I highly recommend Jake and the State Farm branch for their outstanding service and seamless insurance experience."
Profile photo of Amber Means

Amber Means

April 28, 2023

5  out of  5
rating by Amber Means
"This morning my car would not start, I was so overwhelmed and stressed. But State Farm saved the day, the got me a tow with my roadside assistance and a free Uber to get home. Very grateful for your service and Jake who signed me up was also very helpful it took a whole hour discussing pros and cons. He convinced me to get the roadside assistance and I’m so grateful for him and his patience, I am a college student just trying to make it through the next 1 1/2 of college thank you Jake and the whole State Farm team"
Profile photo of Niamh Lyons

Niamh Lyons

April 4, 2023

5  out of  5
rating by Niamh Lyons
"Bruce Hoerner and his team have been really fantastic. If you want to speak to someone instead of a computer, if you want personable, efficient and reliable service for your insurance, then call them. A friend recommended them to me years ago, so now I recommend them to everyone."
Profile photo of KBT

KBT

November 29, 2022

5  out of  5
rating by KBT
"Have worked with Bruce's office for over 5 years now. They are great. Several years ago, my card on file had expired, and I forgot to update that with my insurance policy, so I was going to lapse on my policy unknowingly. Bruce’s office staff called me before my policy canceled altogether to get it straighten out. Accommodating and easy to work with. We've enjoyed his office staff, and working with his office, in general. Great agent and office."