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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jesse Anderson

May 11, 2024

5  out of  5 rating by Jesse Anderson
"Bruce and his Staff are top notch .. always friendly and extremely helpful.. highly recommend 🤌"
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Janet Pucik

January 23, 2024

5  out of  5 rating by Janet Pucik
"The Best. I love my State Farm. Always the best service. Martha is Awesome 😎"
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Antonio Vela

December 18, 2023

5  out of  5 rating by Antonio Vela
"Excellent people, great customer service"
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Lee Danzer

August 31, 2023

5  out of  5 rating by Lee Danzer
"Great experience so far"
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Alex Briones

July 7, 2023

5  out of  5 rating by Alex Briones
"Jake H from this State Farm branch was absolutely amazing in assisting me with my renters insurance. Despite not visiting the branch in-person, Jake's exceptional knowledge and responsiveness made the entire process incredibly smooth. He patiently addressed all my inquiries, provided clear explanations, and tailored a policy that perfectly matched my needs and budget. I highly recommend Jake and the State Farm branch for their outstanding service and seamless insurance experience."
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Amber Means

April 28, 2023

5  out of  5 rating by Amber Means
"This morning my car would not start, I was so overwhelmed and stressed. But State Farm saved the day, the got me a tow with my roadside assistance and a free Uber to get home. Very grateful for your service and Jake who signed me up was also very helpful it took a whole hour discussing pros and cons. He convinced me to get the roadside assistance and I’m so grateful for him and his patience, I am a college student just trying to make it through the next 1 1/2 of college thank you Jake and the whole State Farm team"
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Niamh Lyons

April 4, 2023

5  out of  5 rating by Niamh Lyons
"Bruce Hoerner and his team have been really fantastic. If you want to speak to someone instead of a computer, if you want personable, efficient and reliable service for your insurance, then call them. A friend recommended them to me years ago, so now I recommend them to everyone."
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Kalisa Hull

January 14, 2023

5  out of  5 rating by Kalisa Hull
"I emailed this morning to get a policy set up on my vehicle that I no longer drive on a daily basis-just one day a week to keep battery alive. I received a call from Martha right when they opened and she was amazing. She listened to what I needed coverage wise and was able to start my policy right away. She was so helpful and I am now paying 20 less than what I was paying before with a company I was with for 5 years! Everything so was easy. I received all documents via email and app access right away. I was hesitant about leaving my insurance company but now know I made the right choice. Highly recommend"
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November 29, 2022

5  out of  5 rating by KBT
"Have worked with Bruce's office for over 5 years now. They are great. Several years ago, my card on file had expired, and I forgot to update that with my insurance policy, so I was going to lapse on my policy unknowingly. Bruce’s office staff called me before my policy canceled altogether to get it straighten out. Accommodating and easy to work with. We've enjoyed his office staff, and working with his office, in general. Great agent and office."
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Michael Monroe

October 4, 2022

5  out of  5 rating by Michael Monroe
"I’ve had the best experience with this office and staff. I highly recommend anyone to give them a try before choosing a insurance carrier. They have best rates and staff is top notch!"
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Jinx Jinx

September 3, 2019

1  out of  5 rating by Jinx Jinx
"State farm and this agency is a rip off. Raised my insurance twice on two different occasions with no notification or call. Representatives said they were too busy but called me days before to make sure my mailing address was updated and never informed me of any changes to my policy. Representative says that changes are on the bill, walked through this bill with the agent and she could not identify what the changes were about and couldn't resolve my issue. Go to a better insurance company. State farm and this office doesn't care about it's customers. Just money and scams."
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denae tak

May 30, 2018

5  out of  5 rating by denae tak
"I have had the pleasure of working for Bruce and his beautiful wife Jodi for almost 3 years now. The only reason I had to leave was due to my family's choice of moving to a cooler state. Bruce has been the best agent to work for and by far is the best agent around. I have never meet anyone in this business that has been more trustworthy, honest, caring, hard working and just kind to others. He also knows a lot more then all of the other agents I have worked for so he knows his stuff. I loved helping all of his clients because his clients are good and happy people and I'm sure they are happy due to the awesome service Bruce's office provides. I would reccomend to become a client of Bruce because he will treat you fair and will respect you as we all deserve. I will miss them dearly."
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Ashley Rivera

December 22, 2017

5  out of  5 rating by Ashley Rivera
"Staff is always pleasent to talk to..they know me by name when i call.. Very personable..they spent a good amount of time with me when i signed up with them .. Cheapest quote for me.. Very glad i switched companys!"
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william cabano

October 26, 2017

5  out of  5 rating by william cabano
"I have been a customer for over 30 years. I recently switched to this office because another office just wasn't the right fit. Boy what a breath of Fresh air. Denae an agent has been fantastic! I have asked her a million questions over the last month, from setting up my new teenage driver, looking into a car loan, to just answering various questions along the way. Always excellent service, fast responses, and courtesy that I haven't seen in a long time."
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Doug Robertson II

September 29, 2017

5  out of  5 rating by Doug Robertson II
"I have worked with Bruce for almost 10 years now. I insure my cars, motorcycles, and business through him. He always goes out of his way to help me save money. He always has time for me whether an appointment is scheduled or not. He is the best agent I have ever had, as far as my insurance needs are concerned."
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Anna Cummings

September 15, 2017

5  out of  5 rating by Anna Cummings
"I've been insured with Bruce for 4 years and I can confidently say that he's one of the very best! Customer service is top notch. Bruce and his staff are friendly, knowledgeable and prompt. I always feel like they have my best interest at heart. I highly recommend this office!"
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September 6, 2017

5  out of  5 rating by msbutterspreader
"Clean office, friendly staff. Any questions I have, they are quick to resolve."
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Jacob Ryan

August 6, 2017

1  out of  5 rating by Jacob Ryan
"Was a customer of Bruce for about 3 years and I felt like every time that I called in and had questions he made it like he was so busy that he didn't want to help me so I had enough of him and his poor customer service. Don't waste your time if you want to stay with State Farm go with a different agent."